Helping to Protect Your American Dream

Company Privacy Policy

At Heartland Insurance, we are committed to protecting your privacy as a visitor to this Web site and as our customer. To our visitors and to our customers, we offer this pledge:

Heartland Insurance is the owner of the information, which is collected on this Web site. We will not sell, disseminate, disclose, trade, transmit, transfer, share, lease or rent any personally identifiable information to any third party not specifically authorized by you to receive your information except as we have disclosed to you in this Privacy Policy.

Information Collection

We will ask you to provide your personal information to us when you enroll for coverage and when you purchase an insurance policy from us. We will also ask you to provide your personal information to us when you send e-mail to us from this Web site. When you enroll for an insurance policy at Heartland Insurance, we will ask you to provide your name, home address, mailing address, telephone number, e-mail address, and other information required by the company to issue the policy. This information will be provided to the insurance company when you purchase an insurance policy so they can establish you as a policyholder. We will maintain a record of your information at the offices of Heartland Insurance so we can provide you with policyholder service. The employees of Heartland Insurance are required to acknowledge the Confidentiality and Nondisclosure agreement by signing said agreement. Each employee has been instructed on maintaining the privacy of each customer and the importance of protecting the customer's personal information.

When you purchase an insurance policy from Heartland Insurance, you may pay the premiums with your credit card or personal check; provided the insuring company will accept credit card payments. If you use your credit card to pay the premium, your credit card information is entered into the insuring company’s website and never retained by Heartland Insurance staff. A transaction number will be provided to you on your Binder of Insurance or receipt. You may use this transaction number as a reference to the credit card purchase. We do not keep a record of your credit card information. If you pay the premium using your personal check, we will keep a copy of your check in your file.

When you send us e-mail from this Web site, you will provide us with certain personally identifiable information including your e-mail address.

Cookies

A cookie is a piece of data that is stored on a visitor's hard drive while they are visiting this Web site. We may utilize a short-lived form of cookie when you visit this site. At Heartland Insurance, a cookie is only used to identify one unique visitor from another visitor during a particular session. A session is the period of active site-use while that unique visitor is linked to our server. We may use cookie technology during a session as a tool to carry forward your input information during the enrollment process. This enables the visitor to input their information once and have the information appear later during the enrollment process. No personally identifiable information is stored on the cookie. The cookie expires and is deleted from the visitor's computer as soon as they close their browser or if they are not actively browsing our Web site for more than 20 minutes. Should a previous visitor to our Web site return for a new session, they will be issued a new cookie and in no way will they be recognized as a visitor from a previous visit or session.

Third Party Links

This Web site may contain links to third party Web sites that are not controlled by Heartland Insurance. These third party links are made available to you as a convenience and you agree to use these links at your own risk. Please be aware that Heartland Insurance is not responsible for the content of third party Web sites linked to Heartland Insurance; nor are we responsible for the privacy policy or practices of third party web sites linked to Heartland Insurance. Our Privacy Policy only applies to information we collect from you while you are at and while you are actively in a session with Heartland Insurance. If you should link to a third party Web site from Heartland Insurance, we strongly encourage you to review and become familiar with that Web site's privacy policy.

Changes In Our Privacy Policy

We reserve the right to change this Privacy Policy without providing you with advance notice of our intent to make the changes.

If you have any questions about our privacy policy, please feel free to contact us at:

Heartland Insurance LLC
2451 Executive Drive
Suite 200
St. Charles, MO 63303
Phone:  (636) 477-8700
Fax:  (636) 477-8701
Email:  histaff@heartlandinsurance.net